Appointments
An appointment is required. We do not offer walk-in times. If it’s an emergency, please call our office at 217-826-3185 so we may prepare for your arrival.
For the safety of all patients, we require that all animals be on leash or in a pet carrier.
Payments/Care Credit
Payment is due at the time of service without exception. If you are concerned about the cost of services for your visit, please ask a staff member to give you an estimate prior to your pet’s exam and treatment.
We gladly accept Cash, Check (with ID), Visa, Mastercard, Discover, and American Express.
As a small business, we cannot extend credit of any kind. However, we do accept CareCredit, which a medical credit card that you can use at your veterinarian (or dentist, etc.) for medical expenses only. We recommend that you apply prior to your pet’s care or as soon as possible in an emergency situation. You may apply here or over the phone at 1-800-677-0718.
Boarding
All dogs must be current on the following vaccinations: Rabies, Distemper combo and Bordetella. For full boarding information, please see our Boarding page.
No weekend or after hour pickups or drop offs are available.
